Industrial Management & Data Systems: Volume 103 Issue 9

Group support systems: technologies and products selection

Ranjit Bose

Group support systems (GSS) are becoming increasingly popular in corporations that are looking to reduce travel expenses, increase the effectiveness of group decision‐making and…

Achieving information integration in supply chain management through B2B e‐hubs: concepts and analyses

Amy Z. Zeng, Bhavik K. Pathak

While supply chain integration is measured at three levels: information, resources and organization, the emphasis of the paper is placed on how information integration can be…

An ISO 9001:2000 quality information system in e‐commerce environment

Bertram Tan, Chinho Lin, Hsiang‐chin Hung

The 1994 versions of the ISO 9000 family were revised by ISO’s technical committee TC 176 in the end of year 2000. This new ISO 9001:2000 repositions the 20 elements of the old…

The usefulness of ERP systems for effective management

Charalambos Spathis, Sylvia Constantinides

Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase…

Understanding Web content management systems: evolution, lifecycle and market

Susan McKeever

The volume of digital content available on the World Wide Web has increased dramatically over the past six years. Some form of Web content management (WCM) system is becoming…

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02635570210439481. When citing the…

Measuring e‐commerce efficiency: a data envelopment analysis (DEA) approach

H. Joseph Wen, Billy Lim, H. Lisa Huang

As a result of the dot‐com collapse and the slowdown in the economy, the flood of venture capital dollars for e‐commerce has evaporated. E‐commerce companies have been enforced to…

Theta intelligent forecasting information system

K. Nikolopoulos, V. Assimakopoulos

The need effectively to integrate decision making tasks together with knowledge representation and inference procedures has caused recent research efforts towards the integration…

Internet grocery business in Japan: current business models and future trends

Sachiko Ogawara, Jason C.H. Chen, Quan Zhang

The launch of a wave of Internet grocery retailers over the last six years presents a serious challenge to the traditional supermarket business model. The Internet grocery…