Industrial Management & Data Systems: Volume 104 Issue 8

Process mapping in successful ERP implementations

Michael D. Okrent, Robert J. Vokurka

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief…

A useful tool for data scanning in executive information systems: schematic faces

Peter DeVries, Elizabeth V. Mulig, Kristie Lowery

Decision‐making in executive information systems (EIS) frequently involves scanning complex sets of multidimensional data, which can be difficult with traditional data portrayal…

A social interaction approach to managing the “invisibles” of virtual teams

Liz Lee‐Kelley, Alf Crossman, Anne Cannings

This paper uses social interaction theory and Tuckman's team development model to report and interpret the findings of a case‐based research into the forming and performance of…

Performance observation and analysis of an information re‐engineered supply chain: a case study of an automotive firm

Andrew Lyons, Julian Coleman, Dennis Kehoe, Adrian Coronado

This paper provides an empirical illustration of the potential of a cross‐supply chain information system (CSCIS) in an automotive industry setting. Whilst dramatic reductions in…

Classification standard in large process plants for integration with robust database

Shamsuddin Ahmed

KKS is defined as Kraftwerk Kennzeichen System indicating process plant designation system. It is used to identify and classify equipment and components in process plant. Several…

Management of information technology and business process re‐engineering: a case study

Fang Zhao

This paper investigates and addresses issues, problems and challenges that a regional company of a multinational corporation is facing in the implementation of IT‐platforms (SAP…

Assessing risk in ERP projects: identify and prioritize the factors

Shi‐Ming Huang, I‐Chu Chang, Shing‐Han Li, Ming‐Tong Lin

Various figures have stated that ERP (enterprise resource planning) systems have become one of the largest IT investments in recent years. The implementation of ERP system…

Value‐added ERP information into information goods: an economic analysis

Ming‐Hui Huang, Jyun‐Cheng Wang, Shihti Yu, Chui‐Chen Chiu

E‐businesses using enterprise resource planning systems as the information infrastructure generate a tremendous amount of information, including information about customers…