Industrial Management & Data Systems: Volume 106 Issue 6

Safeguarding mechanisms in a supply chain network

Pierre‐Majorique Léger, Luc Cassivi, Pierre Hadaya, Olivier Caya

Building on the transaction cost theory and power structure literature, this paper aims to investigate the extent to which firms use two safeguarding mechanisms (supply chain…

Prioritising the safety management elements: A hierarchical analysis for manufacturing enterprises

W.K. Law, A.H.S. Chan, K.F. Pun

The purpose of this paper is to present a hierarchy decision model for assessing the priority of safety management elements in manufacturing enterprises with reference to three…

Knowledge management enablers: a case study

Ying‐Jung Yeh, Sun‐Quae Lai, Chin‐Tsang Ho

To analyze the crucial role that enablers play in carrying out knowledge management within the enterprise.

ERP use: exclusive or complemented?

Liane Elbertsen, Jos Benders, Ed Nijssen

The purpose of this paper is to provide insight into the antecedents of ERP use and use of alternative software packages simultaneously.

Information orientation and its impacts on information asymmetry and e‐business adoption: Evidence from China's international trading industry

Chang‐Tseh Hsieh, Fujun Lai, Weihua Shi

To define the term “information orientation” and to propose a model to investigate how information orientation influences information asymmetry and e‐business adoption.

Proposed verification method for the content suitability of the customer satisfaction survey

Josu Takala, Amnat Bhufhai, Kongkiti Phusavat

To address multiple problems facing a company's top management with respect to the customer satisfaction survey. Is the customer satisfaction survey still suitable after many…

A contingency model for knowledge management capability and innovation

Teresa L. Ju, Chia‐Ying Li, Tien‐Shiang Lee

Based on theories of organizational learning and strategy, the purpose of this study is to develop a strategic contingency model to identify the interrelationships among knowledge…

Mapping supply chains on risk and customer sensitivity dimensions

Mohd Nishat Faisal, D.K. Banwet, Ravi Shankar

With the emergence of the concepts of lean, agile and leagile paradigms for supply chains, organizations have little idea as to which model suits them based on the their supply…

Assessment of sustainable development and knowledge of environmental management: Internal auditors' perspectives

Kuang‐Hsun Shih, Hsueh‐Ju Chen, Jason C.H. Chen

To examine whether there are differences with respect to internal auditors' attitude toward environmental protection, cognizance of environmental auditing and environmental…