Industrial Management & Data Systems: Volume 106 Issue 9

Information systems offshore outsourcing: A descriptive analysis

Reyes Gonzalez, Jose Gasco, Juan Llopis

The present paper has as its aim to deepen in the study of information systems offshore outsourcing, proposing three essential steps to make this decision: weighing up the…

The impact of information technology on the competitive advantage of logistics firms in China

Fujun Lai, Xiande Zhao, Qiang Wang

This paper seeks to examine the impact of information technology (IT) on the competitive advantages of third‐party logistics (3PL) firms in China.

Productivity/performance measurement: Case application at the government pharmaceutical organization

Kongkiti Phusavat, Watcharapon Photaranon

To address two key problems facing the production department at the government pharmaceutical organization (GPO). They were a lack of productivity and performance measurement at…

Enterprise resource planning success: An exploratory study of the financial executive perspective

Alan R. Peslak

To explore the views of top corporate financial executives on the success of implementation of enterprise resource planning (ERP) systems as well as the variables associated with…

A multiple regression model for patent appraisal

Jiang‐Liang Hou, Hsiu‐Yan Lin

Concerning the general patent trading mechanism, this paper proposes a systematic patent appraisal model to provide patent transferors and transferees a reasonable price…

Implementation of the ISO 9001: from QMS to business model

Franka Piskar, Slavko Dolinsek

The ISO 9001 quality management systems standard is widely accepted around the world. This is the standard that is also widely acquired by companies in Slovenia, where the number…

Success and failure of pure‐play organizations: Webvan versus Peapod, a comparative analysis

Stephen E. Lunce, Leslie M. Lunce, Yoko Kawai, Balasundrum Maniam

The purpose of this study is a comparative analysis of two electronic grocers, one success and one failure, in order to attempt to identify the critical success factors that…

Management criteria of automated order picking systems in high‐rotation high‐volume distribution centers

Antonio C. Caputo, Pacifico M. Pelagagge

To develop a decision support system (DSS) and improved management criteria for operating dispenser‐based single‐piece automatic order picking systems (AOPS) in distribution…