Industrial Management & Data Systems: Volume 107 Issue 6

End‐to‐end business process scenarios

Douglas W. Frye, Thomas R. Gulledge

Enterprise integration endeavors are complex because they compel an organization to understand how its cross‐organizational business processes are enabled by multiple systems. For…

Testing resource‐based propositions about IS sourcing decisions

Emilio Alvarez‐Suescun

This research analyzes and tests the impact of some resource‐based determinants on sourcing decisions in an IS domain.

Integration of marketing domain and R&D domain in NPD design process

Namwoo Kang, Junyoung Kim, Yongtae Park

To solve the trade‐offs between marketing and R&D domains and to minimize information loss in new product development (NPD), this study proposes an integrated design process as a…

Benchmarking top Arab banks' efficiency through efficient frontier analysis

Mohamed Mostafa

The major aim of this research is to measure the relative efficiency of the top 100 Arab banks. The sensitivity of the results is also investigated.

Coping and psychological adjustment among information technology personnel

Peter E.D. Love, Zahir Irani

Practitioners who work with information technology (IT) are reported to be experiencing rising levels of work‐related stress. The origins of the stress coming from increasing…

E‐government success: some principles from a Spanish case study

Reyes Gonzalez, Jose Gasco, Juan Llopis

This paper has as its aim to analyse the evolution and current status of e‐government, trying to deduce a series of basic principles for its success.

Fuzzy testing and selecting better processes performance

Shuenn‐Ren Cheng, Bi‐Min Hsu, Ming‐Hung Shu

The principal aim of this study was to provide more realistic output data based on imprecise measurements of product quality. The real‐world problems in fuzzy testing and…

Knowledge management approach in build‐to‐order supply chains

Harry K.H. Chow, K.L. Choy, W.B. Lee

The purpose of this study is to survey knowledge management (KM) practices and to examine the applications and technologies adopted when developing the knowledge management system…