Industrial Management & Data Systems: Volume 110 Issue 6

Logistics information systems adoption: an empirical investigation in Brazil

Danilo Hisano Barbosa, Marcel Andreotti Musetti

The purpose of this paper is to examine whether the level of logistics information systems (LIS) adoption in manufacturing companies is influenced by organizational profile…

An assessment of supply chain managers' trust in online auctions

S. Scott Nadler, John F. Kros

The purpose of this study is to empirically test the levels of trust supply chain managers exhibit regarding online auctions. The study seeks to test the hypotheses that supply…

Developing a new key performance index for measuring service quality

Jeh‐Nan Pan, Tzu‐Chun Kuo, Abraham Bretholt

The purpose of this research is to develop a new key performance index (KPI) and its interval estimation for measuring the service quality from customers' perceptions, since most…

Partner selection for strategic alliances: case study insights from the maritime industry

Marina Z. Solesvik, Paul Westhead

The purpose of this exploratory study is to examine the partner selection criteria reported by maritime firms in Norway. The study aims to analyze how a maritime firm's…

New procedure for wind farm maintenance

Jose Antonio Orosa, Armando C. Oliveira, Angel Martín Costa

Conditions monitoring system (CMS) is a tool for describing the present condition of the components of a system. To achieve this objective, there is a need to develop an efficient…

A cluster concentration typology for making location decisions

Pamela J. Zelbst, Gregory V. Frazier, Victor E. Sower

Location decisions are among the most costly decisions that organizations make. This research aims to examine location decisions from a macro perspective and to utilize findings…

Capturing, structuring and maintaining knowledge: a social software approach

Paul Jackson

Knowledge capture from experts is important when that knowledge is of value, scarce, and threatened by loss, as is the case with the expected departure of “baby boomers” from the…

The effect of flow experience on mobile SNS users' loyalty

Tao Zhou, Hongxiu Li, Yong Liu

The purpose of this research is to examine the effect of flow experience on mobile social networking service (SNS) users' loyalty.