Industrial Management & Data Systems: Volume 113 Issue 2

How can a mobile vendor get satisfied customers?

Sonia San‐Martin, Blanca López‐Catalán

The purpose of this paper is to study the role that a relational variable (trust) and three personal variables (impulsiveness, involvement and innovativeness), may play as…

Adoption model of mobile‐enabled systems in supply chain

Youqin Pan, Ted Nam, Solomon Ogara, SeungSin Lee

The purpose of this paper is to develop an adoption model to identify the critical factors that affect firms' intention to adopt mobile enabled supply chain systems (mSCM) in…

Supply chain involvement for better product development performance

Taiwen Feng, Dan Wang

The purpose of this paper is to investigate the impacts of three types of supply chain involvement (SCI) on three types of new product development (NPD) performance.

Alignment of operations strategy: exploring the marketing interface

Celeste Jose Zanon, Alceu Gomes Alves Filho, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour

The purpose of this paper is to identify factors that can help managers to overcome barriers to alignment of operations strategy at the interface with marketing.

Master data quality barriers: an empirical investigation

Anders Haug, Jan Stentoft Arlbjørn, Frederik Zachariassen, Jakob Schlichter

The development of IT has enabled organizations to collect and store many times more data than they were able to just decades ago. This means that companies are now faced with…

Critical success factors for configuration management implementation

Usman Ali, Callum Kidd

The purpose of this paper is to identify, prioritize and categorize the critical success factors (CSFs) for configuration management (CM) and devise a CM activity model to help…

IT investments and product development effectiveness: Iranian SBs

Tang Sai Hong, Morteza Ghobakhloo

The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging…

Transactive memory system and TQM: exploring knowledge capacities

Dainelis Cabeza Pullés, Leopoldo J. Gutiérrez Gutiérrez, F. Javier Lloréns‐Montes

The purpose of this paper is to study how transactive memory systems (TMS) facilitate the transfer and absorption of knowledge in the presence of quality management (QM) within a…