Industrial Management & Data Systems: Volume 115 Issue 2

Understanding broadband television users’ continuance intention to use

Dah-Kwei Liou, Li-Chun Hsu, Wen-Hai Chih

Based on the tricomponent attitude model, a research model is developed to investigate the factors that influence users’ use intentions regarding broadband television. These…

Building trust in internet banking: a trustworthiness perspective

Pay Ling Yu, M S Balaji, Kok Wei Khong

Based on the trust theory, the purpose of this paper is to empirically examine the role of trustworthiness and trust in users’ intentions to continue using internet banking…

Understanding perceived risks in mobile payment acceptance

Yongqing Yang, Yong Liu, Hongxiu Li, Benhai Yu

– The purpose of this paper is to examine and quantify how various uncertainties result in different perceived risk dimensions that hinder mobile payment (m-payment) acceptance.

ICT product diffusion in US and Korean markets

Sang-Gun Lee, Chang-Gyu Yang, Eui-Bang Lee

The purpose of this paper is to identify how adoption drivers change before and after key milestones of ICT product adoption (i.e. critical mass point (CMP) (adoption rate 16…

Psychological factors explaining consumer adoption of an e-vendor’s recommender

Francisco José Martínez-López, Irene Esteban-Millat, Claudia C. Cabal, Charles Gengler

e-Commerce recommenders have positive benefits both for consumers and the online stores using them. The focus of research in this topic has mostly been technical (e.g. design…

The effects of convenience and speed in m-payment

Aik-Chuan Teo, Garry Wei-Han Tan, Keng-Boon Ooi, Teck-Soon Hew, King-Tak Yew

The purpose of this paper is to uncover the effects of perceived transaction convenience (PTC) and perceived transaction speed (PTS) on unified theory of acceptance and use of…

How travel agency reputation creates recommendation behavior

Kuo-Chien Chang

The purpose of this study is to explore the effect of travel agency’s reputation on customer recommendation behavior by examining the mediating effects of customer-perceived…

High-performance human resource management and firm performance: The mediating role of innovation in China

Kangyin Lu, Jinxia Zhu, Haijun Bao

Human resources have become a key issue in relation to the strong competition between service firms. Therefore, the purpose of this paper is to explore the relationship between…

Fuzzy association rule mining for fashion product development

Carmen Kar Hang Lee, Y.K. Tse, G.T.S. Ho, K.L. Choy

The emergence of the fast fashion trend has exerted a great pressure on fashion designers who are urged to consider customers’ preferences in their designs and develop new…