Table of contents
Understanding virtual community members’ relationships from individual, group, and social influence perspectives
Wen-Hai Chih, Li-Chun Hsu, Dah-Kwei LiouThe purpose of this paper is to explore a model of how people are influenced from the perspectives of individuals (cognitive trust and affective trust), group (sense of virtual…
The influences of advertisement attitude and brand attitude on purchase intention of smartphone advertising
Eui-Bang Lee, Sang-Gun Lee, Chang-Gyu YangThe purpose of this paper is to examine the purchase intention in the case of smartphone advertising, which is unlike any other advertising media.
Delay announcements for call centers with hyperexponential patience modeling
Miao Yu, Jun Gong, Jiafu Tang, Fanwen KongThe purpose of this paper is to provide delay announcements for call centers with hyperexponential patience modeling. The paper aims to employ a state-dependent Markovian…
Mitigating hidden costs in service offshoring: a strategic management perspective
Songyue Zheng, Qiang WangIT-enabled service offshoring has become a vital and widespread practice for firms seeking to realize various advantages. However, many firms suffer from “hidden costs” (the…
Influence of customer participation on information technology services
Jia-Jhou Wu, Hung Yu Kung, Tom M.Y. LinThe purpose of this paper is to investigate how customer participation (CP) influences the two contrasting relationship maintenance mechanisms: dedication and constraint, and…
Supply chain uncertainties linked to information systems: a case study approach
Salomée Ruel, Lhoussaine Ouabouch, Sabry ShaabanThe purpose of this paper is to study the following research question: how can information systems (ISs) be the real sources of uncertainty for supply chain management (SCM)…
Detecting sarcasm in customer tweets: an NLP based approach
Shubhadeep Mukherjee, Pradip Kumar BalaThe purpose of this paper is to study sarcasm in online text – specifically on twitter – to better understand customer opinions about social issues, products, services, etc. This…
Predicting social networking sites continuance intention through alternative services
Christopher Sibona, Jeff Cummings, Judy ScottSocial networking sites (SNSs) continue to grow in popularity with competition in the market growing as well. The purpose of this paper is to examine three research questions to…
RES-E capacity investment under uncertain renewable energy supply and volatile electricity spot price
Lingcheng Kong, Zhong Li, Ling Liang, Jiaping XieWhen the power generator faces uncertain and independent electricity spot price and renewable energy source supply, two different conditions need to be considered: the…
Open and closed knowledge sourcing: Their effect on innovation performance in small and medium enterprises
Juyeon Ham, Byounggu Choi, Jae-Nam LeeMany studies have investigated the relationship between the adoption of open innovation and performance in large firms. However, limited research is available with regard to the…
Firm’s survival, rating and efficiency: new empirical evidence
Alessandro Manello, Giuseppe Giulio CalabreseThe purpose of this paper is to investigate the determinants of firms’ survival during crisis in the Italian automotive value chain.
Airline schedule planning: a review and future directions
Abdelrahman E.E. Eltoukhy, Felix T.S. Chan, S.H. ChungThe purpose of this paper is twofold: first to carry out a comprehensive literature review for state of the art regarding airline schedule planning and second to identify some new…
Applying DEMATEL to assess TRIZ’s inventive principles for resolving contradictions in the long-term care cloud system
Dong-Shang Chang, Shu-Ming Liu, Yi-Chun ChenThe purpose of this paper is to find the key innovative principles for evaluating the long-term care (LTC) cloud system by exploring contradictory and complex points in its…
Modeling errors in parts supply processes for assembly lines feeding
Antonio Casimiro Caputo, Pacifico Marcello Pelagagge, Paolo SaliniThe purpose of this paper is to develop a quantitative model to assess probability of errors and errors correction costs in parts feeding systems for assembly lines.
Enhancing the consumer-perceived benefits of a mass-customized product through its online sales configurator: An empirical examination
Enrico Sandrin, Alessio Trentin, Chiara Grosso, Cipriano ForzaThe purpose of this paper is to focus on online sales configurators (SCs), also known as mass-customization toolkits, which enable consumers to self-customize their product…
ISSN:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan