Industrial Management & Data Systems: Volume 120 Issue 6

How to inspire customers via social media

Hong Sheng, Pianpian Yang, Yuanyue Feng

Social media has emerged as a new marketing channel and an important source for customer inspiration. Understanding the sources and consequences of customer inspiration via social…

Government subsidies in the power battery recycling industry

Peiqi Ding, Zhiying Zhao, Xiang Li

The power battery is the core of a new energy vehicle and plays a vital role in the rise of the new energy vehicle industry. As the number of waste batteries increases, firms…

The need for exercise in exergaming perspective of the uses and gratifications theory

Thi Tuan Linh Pham, Han-Chung Huang, T.C.E. Cheng, May-Kuen Wong, Yen-Ni Liao, Ya-Hui Yang, Ching-I Teng

Playing exergames may resemble doing conventional exercise and thus has the potential to enhance users’ health. However, no study has yet examined whether and how a need for…

Coordination in a composite green-product supply chain under different power structures

Gaoxiang Lou, Zhixuan Lai, Haicheng Ma, Tijun Fan

The purpose of this paper is to find the optimal power structure that drives green practices in the supply chain and coordinate the costs and benefits of green practices in supply…

Exploring differences in competitive performance based on Miles and Snow's strategy typology for the semiconductor industry

Chinho Lin, Yu-Wen Chiu, Wen-Chieh Chen, Shu-Fang Ting

The aim of this article is to construct a performance evaluation framework that can be employed in companies to enhance their business operations and strengthen their financial…

Modelling near-real-time order arrival demand in e-commerce context: a machine learning predictive methodology

K.H. Leung, Daniel Y. Mo, G.T.S. Ho, C.H. Wu, G.Q. Huang

Accurate prediction of order demand across omni-channel supply chains improves the management's decision-making ability at strategic, tactical and operational levels. The paper…

Interpersonal and IT-enabled communication in platform transactions: the contingent role of contract completeness and technology usage

Qian Yang, Liping Qian, Xiande Zhao

This paper assesses whether communication via interpersonal and IT channels accounts for short-term financial performance and long-term orientation and how these effects are…

Business intelligence systems and operational capability: an empirical analysis of high-tech sectors

L.M. Daphne Yiu, Andy C.L. Yeung, Abe P.L. Jong

In this research, we empirically examine the impact of Business Intelligence (BI) systems on operational capability in high-tech sectors. We also seek to understand the contextual…

The antecedents and consequences of the perceived positive eWOM review credibility

Wen-Hai Chih, Li-Chun Hsu, Jaime Ortiz

This study explores the effects of interpersonal determinants (tie strength and homophily) and informational determinants (source trustworthiness and customer endorsement) on…

Investing in IT: a new method for improving the efficiency of contract governance in interfirm relationships

Tao Zhang, Liping Qian

This study aims to enhance our understanding of how advanced IT improves the efficiency of contract governance in mitigating partners' opportunistic behaviors in interfirm…