Industrial Management & Data Systems: Volume 122 Issue 1

Forecasting the risk at infractions: an ensemble comparison of machine learning approach

Lei Li, Desheng Wu

The infraction of securities regulations (ISRs) of listed firms in their day-to-day operations and management has become one of common problems. This paper proposed several…

Does information technology governance strengthen or weaken contract control in digital platform relationships?

Qian Yang, Liping Qian, Xiande Zhao

This study investigates both direct and moderation effects of two dimensions of contract control and information technology governance on platform participants' financial…

The impact of e-marketplace on the B2b relationships

Camillo Loro, Riccardo Mangiaracina

Considering the growing momentum of online marketplaces worldwide, the purpose of this paper is to develop a model to identify the main activities impacted by the implementation…

What motivates employees to use social media at work? A perspective of self-determination theory

Shaobo Wei, Xiayu Chen, Chunli Liu

The authors develop a conceptual model to examine how three basic psychological needs (i.e. needs for competence, autonomy and relatedness) affect employee social media use (i.e…

Ads in gaming apps: experiential value of gamers

Naser Valaei, Gregory Bressolles, Hina Khan, Yee Min Low

Even though there is a noticeable market value in the mobile gaming apps industry, there has been limited research examining experiential value of gamers with respect to in-game…

Software platform owners' entry and application developers' innovations: a conceptual model

Yan Zuo, Di Song

The primary aim of this article is to develop an understanding that resolves and integrates the conflicting findings with regard to the effects of platform-owner entry on the…

Repairing the trust in ride-sharing after security incidents

Aihui Chen, Jinlin Wan, Yaobin Lu

A rash of security incidents in ride-sharing have made discovering the mechanisms to repair consumers' trust essential for the information technology (IT)-enabled ride-sharing…

A systematic review of e-tail product returns and an agenda for future research

Kamrul Ahsan, Shams Rahman

This study conducts a systematic literature review of e-tail product returns research. E-tail product returns are essentially acquisition of products that have been sold through…

The impact of cross-functional coordination on customer coordination and operational performance: an information processing view

Siyu Li, Kedi Wang, Baofeng Huo, Xiande Zhao, Xiling Cui

This study aims to investigate the impact of cross-functional coordination (cross-functional system, process and team coordination) on customer coordination (customer strategic…

Service outsourcing contract design under asymmetric information

Yu Xia, Jiqing Xie, Guangsi Zhang, Weijun Zhu

Upstream suppliers attempt to outsource product after-sales services to midstream third-party service providers while selling the product directly to downstream sellers, forming a…

For whom does flow not enhance online gamer loyalty?

Thi Tuan Linh Pham, Han-Chung Huang, Fan-Chen Tseng, T.C.E. Cheng, Ching-I Teng

Flow, or total concentration with intrinsic enjoyment, has been recognized as being able to enhance online gamer loyalty. However, some gamers who experience flow do not exhibit…

Understanding the boundary decision of digital platform enterprises

Shuzhen Lou, Jiexiang Wang, Ji Xia

Boundary decision is an important but underexplored theme in digital platform research. The boundary decision of digital platform enterprises (DPEs) differs from traditional…

Effect of achievement-related gamification on brand attachment

Congcong Yang, Pianpian Yang, Yuanyue Feng

This research draws on self-determination theory and self-construal theory to investigate the effects of achievement-related gamification features on customers' brand attachment…

Improving knowledge transfer through enterprise social media: the mediating role of transactive memory

Yuan Sun, Rong-An Shang, Haiyang Cao, Hongyu Jiang, Klaus Boehnke, Jindi Fu

Enterprise social media can be the organizational transactive memory in which the knowledge dialogue provides users with the metaknowledge to support knowledge transfer. The…

Alleviating the impact of SNS fatigue on user discontinuance

One-Ki Daniel Lee, Seoyoun Lee, Woojong Suh, Younghoon Chang

Social networking services (SNSs) have become deeply ingrained into our daily life. However, it has often been reported that users experience negative feelings regarding SNS…

The impact of task description linguistic style on task performance: a text mining of crowdsourcing contests

Keng Yang, Hanying Qi, Qian Huang

Existing studies on the relationship between task description and task performance are insufficient, with many studies considering description length rather than content to…