Industrial Management & Data Systems: Volume 122 Issue 12

The role of situational normality, swift guanxi, and perceived effectiveness of social commerce institutional mechanisms: an uncertainty reduction perspective

Xiayu Chen, Jiawen Wang, Shaobo Wei

The success of social commerce depends on the actual transactions of consumers, which will be prevented in the presence of high uncertainty. However, attention paid to the…

Exploring customers' switching from native to lightweight apps: a push–pull–mooring framework perspective

Yuan Chen, Xiaodong Li, Qi Li, Wenjie Li

Lightweight apps such as WeChat mini programs (WMPs) are an emerging mobile channel (m-channel) touchpoint that have gained remarkable popularity among consumers. Despite the…

Impact of emotional intensity of negative word-of-mouth on perceived helpfulness in social media

Chunfeng Chen, Depeng Zhang

Negative word-of-mouth has a variety of negative effects on companies. Thus, how consumers process and evaluate negative word-of-mouth is an important issue for companies. This…

Advance selling of uncertain demand in low-carbon supply chain

Haicheng Jia, Jing Li, Ling Liang, Weicai Peng, Jiqing Xie, Jiaping Xie

The development of low-carbon production is impeded by the investment costs of green technology research and development (R&D) and carbon emission reduction while facing the…

Government data openness and knowledge management: configurational patterns for national competitiveness

Juyeon Ham, Yunmo Koo, Jae Nam Lee

In the data economy era, despite the tremendous effort of governments to actively provide and use open data, its effect on national performance such as competitiveness differs…

Transactive memory system and green innovation: a cross-level mediation of social network

Yao Xiao, Jie Cen, Jie Hao

The aim of this study was to investigate the impact of the transactive memory system (TMS) on green innovation and examine the mediation role of the social network at all…

Rethinking investors' herding behavior under the conditions of reward-based crowdfunding platform

Zujun Zhu, Junzhe Liu, Mengru Zhang

Reward-based crowdfunding, an emerging financing channel for SMEs, has attracted significant attention from scholars and practitioners. Scholars have mostly explored investors’…

An empirical analysis of freight mode choice factors amid the COVID-19 outbreak

Vipulesh Shardeo, Jitender Madaan, Felix T.S. Chan

The COVID-19 has affected the whole world and forced countries to impose lockdowns and restrict travel and transportation. This was followed by different countries formulating…