Industrial Management & Data Systems: Volume 88 Issue 5/6

OFFICE AUTOMATION AND ORGANISATIONAL CHANGE — THE NEED FOR A NEW KIND OF MANAGER?

Anne Williams, Christopher Rowe

How should Office Automation (OA) be introduced? Organisation and Methods (O&M) often get the task but are not well equipped to do so. Case studies show that OA projects often…

NON‐TARIFF BARRIERS TO INTERNATIONAL DATA FLOW

Kevin F. McCrohan, Larry S. Lowe

Due to the economic and strategic importance of telecommunication services, as well as projected growth rates in the information industries, countries have adopted policy…

TEAM MANAGEMENT PROBLEM SOLVING

Charles J. Margerison

The success of any manager is dependent on his/her ability to develop effective teamwork amongst the individuals who report to him/her. Effective managers develop both technical…

FACILITIES MANAGEMENT — THE ALTERNATIVE INFORMATION TECHNOLOGY REVOLUTION

Malcolm Owen, Duncan Aitchison

The change in the perceived function of Information Technology (IT) within business, from a reactive service for middle management to a creator of strategic advantage, is one of…

MARKET ANALYSIS — THE HOLISTIC APPROACH TO MARKETING

John Whitehead

Market analysis has established its usefulness in many businesses and represents a major advance in marketing methodology. Computer power generates an information system of…

INTERNATIONAL MANAGEMENT LEADERSHIP STRATEGIES

John R. Darling

Organisational excellence and leadership strategies are of primary importance to successful international business firms today. The keys to organisational excellence focus on four…