Industrial Management & Data Systems: Volume 99 Issue 2

Cultural differences encountered by firms when negotiating internationally

Robert D. Gulbro, Paul Herbig

In this age of the global economy, negotiating across cultures is an inevitable part of doing business for firms desiring to compete internationally. What problems could cultural…

A case study assessment of performance measurement in distribution centers

Chun‐Ho Kuo, Kimberly D. Dunn, Sabah U. Randhawa

Managing supply‐chain operations is critical to any company’s ability to compete effectively. Success in today’s markets depends on the ability to balance a stream of products and…

Groupware: a strategic analysis and implementation

David C. Yen, H. Joseph Wen, Binshan Lin, David C. Chou

The term groupware is widely used but not clearly defined. Owing to ongoing rapid developments, a consistent definition of the term has proved elusive. However, there is a good…

Data analysis and mining environment: a distributed intelligent agent technology application

Vijayan Sugumaran, Ranjit Bose

There is a tremendous explosion in the amount of data that organizations generate, collect and store. Managers are beginning to recognize the value of this asset, and are…

Telecommunications issues: the information systems managers’ viewpoint

John R. Willems, Karen Ketler

Reports the results of a survey of information systems managers with respect of the importance of telecommunications issues and the quality of their telecommunications training…