International Journal of Quality & Reliability Management: Volume 12 Issue 1

Factors affecting the implementation and success of TQM

Robin Mann, Dennis Kehoe

The importance of tailoring TQM to the specific needs oforganizations is well known. Shows the findings of a research programmethat investigated which organizational factors are…

Human reliability data requirements

Sally Taylor‐Adams, Barry Kirwan

For many years there has been increasing concern about the effectsof human error in complex system safety and reliability. This concernhas been increased owing to accidents such…

Teaching experimental design techniques to engineers

Robert Raeside

It is widely recognized that the use of statistical experimentaldesign techniques, including those advanced by Taguchi, can, whenapplied correctly, lead to a deep understanding of…

Process shift modes

Zhang Wu

The mean shifts (or range shifts, standard deviation shifts) of aprocess may be classified into a set of modes (or classifications), eachof which is characterized by the shift…

Selection of TQM pilot projects using an MCDM approach

Sanjay L. Ahire, Dharam S. Rana

Total quality management (TQM) has been perceived as a competitivestrategy to improve continually the quality of products and processes.However, the initial stages of TQM…

Economic statistical np‐control chart designs based on fuzzy optimization

Reay‐Chen Wang, Chung‐Ho Chen

Considers the problem of determining economic statistical np‐control chart designs under the fuzzy environment of closelysatisfying type I and II errors. Goes on to model the…