International Journal of Quality & Reliability Management: Volume 14 Issue 9

A systematic approach to improving quality: a framework and a field study

Andrew J. Czuchry, Carroll Hyder, Mahmoud Yasin, David Mixon

Explores the dynamic relationships involved in achieving a strategic quality orientation in a business setting. The relevant literature was revived. A methodology for implementing…

Analysis of fault tolerant systems operating under different stress levels during a mission

U. Dinesh Kumar

Derives expressions for performance availability and performance reliability of fault tolerant systems operating under various levels of stress during a mission using stochastic…

Development and implementation of quality assurance in public construction works in Singapore and Hong Kong

C.W. Kam, S.L. Tang

Quality assurance (QA) has been adopted by the public construction sectors in Asia since the introduction of ISO 9000 quality standards in 1987. The Governments of Singapore and…

The distribution of the passage time in a two‐station reliable production line: an exact analytic solution

T. Genadis

Examines the distribution of the time spent by particular jobs in a two‐station reliable production line with a single machine at each station and FIFO queuing discipline. The…

ISO 9000: marketing motivations and benefits

Francis Buttle

Reports a survey of the largest‐ever national survey of the international quality management system, ISO 9000 (BS EN ISO 9000), which has been installed in 95,000 companies…

An optimal design of joint X‐ and S control charts using quadratic loss function

Su‐Fen Yang

Cost models for the design of control charts based on Duncan’s approach have been studied in recent years. Presents a double assignable‐cause cost model, which is in terms of…