Table of contents
The propagation of rework benchmark metrics for construction
P.E.D. Love, J. Smith, H. LiAustralian construction organisations have generally refrained from implementing quality management principles. As a result, little is known about the costs of poor quality and…
Time‐based competition
Khim Ling Sim, Anthony P. CuratolaThis study reports the experience of management from 83 electronic plants located in the USA in dealing with time‐based performance. The general finding is that by managing time…
Costs and benefits of ISO 9000 series: a practical study
Hareton K.N. Leung, Keith C.C. Chan, T.Y. LeeThis paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification. Toward this goal, a survey of some 500 ISO 9000 certified…
Reliability and quality interface
Christian N. MaduThe quality performance of a firm is often assessed by the reliability of the firm’s equipment or machinery. Yet, reliability has not received the same attention as quality…
A conceptual model for quality integrated management in small and medium size enterprises
Stuart Husband, Purnendu MandalIn the literature, numerous quality models or approaches are suggested for small and medium size enterprises (SMEs), but there is little or no evidence to support the success or…
Productivity comparisons between Canadian and US TQM firms: an empirical investigation
Damodar Y. Golhar, Satish P. DeshpandeThis empirical study investigates productivity performance of Canadian (n = 43) and US (n = 95) manufacturers in the automotive parts industry (SIC 3714) that have implemented the…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony