Table of contents
A study of the relationships between the Baldrige categories
Gertrude P. Pannirselvam, Lisa A. FergusonThe categories, examination items, and framework of the Malcolm Baldrige National Quality Award (MBNQA) criteria present the underlying relationships between the various quality…
A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification
Shams‐ur RahmanRecently, a highly credible report suggested that the quality philosophy and quality standards have not effectively reached the core of Australia’s commercial base – 780,000 small…
A computerized approach to calculate the nonconforming rate for product interference problems
J.N. PanIt is very common that most product assemblies in industry require two mating parts where one must fit into the other. However, we may observe interference if the shaft does not…
ISO 9000 series ‐ Certification and performance
Jeroen Singels, Gwenny Ruël, Henny van de WaterIn this article, the relationship is studied between certification on the ISO 9000 series and the performance of organizations. It is often claimed that ISO certification…
A replacement policy based on limiting the cumulative maintenance cost
Frank BeicheltThe purpose of this paper is to propose, motivate and discuss a policy for optimal scheduling replacement intervals of technical systems only on the basis of maintenance cost…
System level improvement using discrete event simulation
T.A. Spedding, K.K. ChanOne of the major obstacles contributing to the cost, time and efficiency of improving the quality output of manufacturing systems is the propagation of defectives or errors…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony