International Journal of Quality & Reliability Management: Volume 23 Issue 7

The application of TQM: organic or mechanistic?

Brad Moore, Alan Brown

This paper aims to examine the application of Total Quality Management (TQM) in five organizations in light of the assumption that its implementation is an ongoing negotiated…

Development of an assessment system for supplier quality management

Kwai Sang Chin, I‐Ki Yeung, Kit Fai Pun

This paper seeks to describe the development of a web‐based system for managing and assessing suppliers, presenting the system design and interface of the prototype and discussing…

A rational reconstruction of Six‐Sigma's breakthrough cookbook

Henk de Koning, Jeroen de Mast

The purpose of this paper is to develop a consistent and crystallized exposition of Six‐Sigma's methodology for improvement projects, which could serve as a basis for subsequent…

An approach to profit‐maximizing product design on the basis of the platform concept

Hajo Riesenbeck, Andreas Herrmann, Mark Heitman, René Algesheimer

The purpose of this paper is to show that conjoint measurement has proved to be an effective tool for identifying customer preferences. However, in order to market products and…

A Delphi study on motivation for ISO 9000 and EFQM

Heras Saizarbitoria Iñaki, German Arana Landín, Martí Casadesús Fa

The purpose of this paper is to analyse which are the motivations for implementing two of the most important models for Quality Management practice popularized in recent years �…

Use of ISO 9004:2000 and other business excellence tools in Canada

A. Wilcock, S. Karapetrovic, K. Boys, P. Piche

The purpose of this paper is to investigate the use of business excellence tools, particularly the extent of adoption of the ISO 9004:2000 guideline and respondents' perceptions…

An approach for evaluating preventive maintenance scheduling cost

S.A. Oke, O.E. Charles‐Owaba

This paper aims to revisit the preventive maintenance scheduling literature. The problem to be solved is the simultaneous scheduling of resource‐constrained preventive maintenance…

Reliability considerations in the design of cellular manufacturing systems: A simulated annealing‐based approach

K. Das, R.S. Lashkari, S. Sengupta

The purpose of this paper is to: develop an effective cellular manufacturing system (CMS) design methodology by simultaneously considering system costs and individual machine…