International Journal of Quality & Reliability Management: Volume 26 Issue 4

Subject:

Table of contents

On the application of quality management concepts in education: An example of a Korean classroom

Satish Mehra, Munsung Rhee

The purpose of this paper is to examine the role of quality management concepts towards enhancing classroom learning.

1119

Assessing information quality in manufacturing planning and control processes

Mattias Gustavsson, Carl Wänström

The purpose of this paper is to define dimensions for describing information quality deficiencies and to describe forecast and customer order information quality deficiencies on…

3216

Multi‐response unreplicated‐saturated Taguchi designs and super‐ranking in food formulation improvement

George J. Besseris

The aim of this paper is to examine product formulation screening at the industrial level in terms of multi‐trait improvement by considering several pertinent controlling factors.

The importance of customer focus for organizational performance: a study of Chinese companies

Shaohan Cai

The main objective of this paper is to empirically investigate the linkage among organizational customer orientation, customer relationship practices, and organizational outcomes.

4156

Development of a variance prioritized multiresponse robust design framework for quality improvement

Jami Kovach, Byung Rae Cho, Jiju Antony

Robust design is a well‐known quality improvement method that focuses on building quality into the design of products and services. Yet, most well established robust design models…

The design of EWMA control chart for average with type‐I censored data

Tzong‐Ru Tsai, Chen‐Chun Lin

The purpose of this paper is to establish an exponentially weighted moving average (EWMA) control chart for monitoring the mean level of Gompertz lifetimes with type‐I censoring.

Cover of International Journal of Quality & Reliability Management

ISSN:

0265-671X

Online date, start – end:

1984

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Professor Jiju Antony