International Journal of Quality & Reliability Management: Volume 28 Issue 1

ISO 9001 certification forecasting models

Paulo Sampaio, Pedro Saraiva, António Guimarães Rodrigues

ISO 9001 certification is nowadays considered to be one of the most effective tools that can be adopted for guiding the management of Quality Systems. The stunning growth observed…

The willingness of professionals to contribute to their organisation's certification

Everard A. van Kemenade, Teun W. Hardjono, Henk J. de Vries

This paper seeks to find out which factors influence the willingness of professionals to contribute to a certification process and to understand the rationale behind this…

Manufacturing practices and performance: Comparison among small‐medium and large industries

Mazharul Islam, Azharul Karim

This exploratory study aims to investigate relationships of current manufacturing practices and their performance with the size of the manufacturing organizations. The study also…

Moving from product‐based to service‐based business strategies: Services categorisation schemes for the automotive industry

Olga Godlevskaja, Jos van Iwaarden, Ton van der Wiele

This paper aims to propose a framework that can be used for analysing services in the automotive industry.

User‐perceived availability of priority shared protection systems

Hirokazu Ozaki, Atsushi Kara, Zixue Cheng

The purpose of this paper is to derive the user‐perceived availability of M‐for‐N shared protection systems composed of multiple user groups, each with a protection‐switching…

Prioritization of maintenance tasks on industrial equipment for reliability: A fuzzy approach

Edwin Vijay Kumar, S.K. Chaturvedi

This paper aims to prioritize preventive maintenance actions on process equipment by evaluating the risk associated with failure modes using predictive maintenance data instead of…

A new company descriptor takes us into a new era

Rebecca Marsh