International Journal of Quality & Reliability Management: Volume 31 Issue 8

Implementing total quality management (TQM) in the Palestinian construction industry

Mustafa Maher Altayeb, Mahmoud Bashir Alhasanat

The construction industry has been one of the most important industries for the development of the Palestinian infrastructure and economy. Total quality management (TQM) is…

An empirical analysis of Lean Six Sigma implementation in SMEs – a migratory perspective

Andrew J. Thomas, Kath Ringwald, Scott Parfitt, Alan Davies, Elwyn John

The purpose of this paper is to investigate the migratory nature of Lean Six Sigma (LSS) implementation and adoption in manufacturing-based SMEs in the UK. The companies were…

Implementing an integrated ABC and TOC approach to enhance decision making in a Lean context : A case study

Majed Alsmadi, Ahmad Almani, Zulfiqar Khan

– The purpose of this paper is to implement an integrated activity-based costing (ABC) and theory of constraints (TOC) approach to enhance decision making in a Lean company.

Implementation of quality management system based on ISO9001:2008 and its effects on customer satisfaction case study : Kitchen worktops factory

Vahid Nabavi, Majid Azizi, Mehdi Faezipour

The purpose of this paper is to discuss the effect of the ISO 9001 quality management system on customer satisfaction and show an application of an analytic hierarchy process…

A model for reliability analysis of multi-state manufacturing systems

Seyed Ahmad Niknam, Rapinder Sawhney

The purpose of this paper is to investigate the reliability analysis of a multi-state manufacturing system with different performance levels. In, fact, reliability assessment of…

Determination of Bayesian reliability sampling plans based on exponential-inverted gamma distribution

Loganathan Appaia, Padmanaban Muthu Krishnan, Sankaran Kalaiselvi

– The purpose of this paper is the determination of reliability sampling plans in the Bayesian approach assuming that the lifetime distribution is exponential.