International Journal of Quality & Reliability Management: Volume 32 Issue 3

Conceptualizing open agile software development life cycle (OASDLC) model

Subhas C. Misra, Virender Singh

Software development life cycle (SDLC) has always been the core methodology for any software engineer that depicts the entire development process which an organization is bound to…

Patterns of variation and correlation in quality control characteristics of segment installation: A case study

S. Mohammad E. Hosseininasab, Mohammad Javad Ershadi

Evaluation of the quality and performance of a tunnel lining during the installation of segments are the main objects of tunneling projects. Because the quality is affected by…

Service quality, customer satisfaction and loyalty in automobile repair services sector

Ernest Emeka Izogo, Ike-Elechi Ogba

The purpose of this study is to explore the dimensional structure of the SERVQUAL scale within non-western service setting as well as the impact of service quality dimensions on…

Prediction of cutting tool life based on Taguchi approach with fuzzy logic and support vector regression techniques

Jaganathan Gokulachandran, K. Mohandas

The accurate assessment of tool life of any given tool is a great significance in any manufacturing industry. The purpose of this paper is to predict the life of a cutting tool…

Mahalanobis Taguchi system: a review

Elham Ghasemi, Abdollah Aaghaie, Elizabeth A. Cudney

The purpose of this paper is to present and analyze the current literature related to developing and improving the Mahalanobis-Taguchi system (MTS) and to present the shortcomings…

Interpretive Structural Modeling (ISM) and its application in analyzing factors inhibiting implementation of Total Productive Maintenance (TPM)

Prasanth S. Poduval, V. R. Pramod, Jagathy Raj V. P.

The purpose of this paper is to highlight the application of Interpretive Structural Modeling (ISM) to analyze the barriers in implementation of Total Productive Maintenance…