Table of contents
Development of the yield-based process capability index, C py , to flexibly and accurately measure conformance
George N Kenyon, R. Samual Sale, Kurt Hozak, Paul ChiouThe purpose of this paper is to develop an yield-based process capability index (PCI), C py , to overcome the shortcomings…
A revised FMEA with application to a blow moulding process
Francesco Lolli, Rita Gamberini, Bianca Rimini, Francesco PulgaThe purpose of this paper is to present a modified failure mode and effects analysis (FMEA) in order to make the assignment of the scores for the occurrence factor more robust…
Quality in construction management: an exploratory study
Luai Jraisat, Lana Jreisat, Christine HattarThe purpose of this paper is to identify the relative importance of factors affecting quality. This is important where great expenditures of time, money, and resources are wasted…
Total business excellence – a new management model for operationalizing excellence
Mehran C. FerdowsianThe purpose of this paper is to identify and address the underlying causes of costly quality/ethical problems that have prevented companies to achieve and sustain excellence. More…
Modelling satisfaction-commitment relationship in developing country context
Johra Kayeser Fatima, Mohammed Abdur Razzaque, Rita Di MascioConsidering the significance of customer satisfaction and commitment in the competitive banking industry of developing countries, the purpose of this paper is to investigate the…
Academic leadership and Lean Six Sigma: A novel approach to systematic literature review using design of experiments
Stephen Anthony, Jiju AntonyThe purpose of this paper is to demonstrate the ability to researchers of using design of experiments (DoE) as a structured and systematic approach to performing systematic…
A confirmatory factor analysis of knowledge management assessment instrument in Indian higher educational institutions
Ashima Chawla, Shabnam SaxenaThe purpose of this paper is to examine the reliability and validity of the knowledge management assessment instrument (KMAI) developed by Lawson (2003) that consists of 24 items…
Selective maintenance optimization under schedule and quality constraints
Pravin P Tambe, Makarand S KulkarniThe traditional practice for maintenance, quality control and production scheduling is to plan independently irrespective of an interrelationship exist between them. The purpose…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony