International Journal of Quality & Reliability Management: Volume 35 Issue 7

Continuous improvement: challenges for the project-based organization

Fredrik Backlund, Erik Sundqvist

There are limited studies of continuous improvement (CI) from the perspective of a project-based organization (PBO). Hence, the purpose of this paper is to explore challenges that…

Ranking criteria for selection of certification bodies for ISO 9001 through the Analytic Hierarchy Process (AHP)

Augusto Duarte Alvarenga, Eduardo Gomes Salgado, Glauco Henrique de Sousa Mendes

The purpose of this paper is to present a framework to assist the selection of certification bodies in the implementation of quality management system (QMS) based on ISO 9001…

Assessment of ISO 9001:2015 implementation factors based on AHP: Case study in Brazilian automotive sector

Diogo Almeida, Ninad Pradhan, Jorge Muniz Jr

The purpose of this paper is to discuss factors to support ISO 9001:2015 implementation. A framework for identification and prioritization of factors is applied in Brazilian power…

The impact of soft TQM on financial performance: The mediating roles of non-financial balanced scorecard perspectives

Ahmad Musbah Albuhisi, Ayman Bahjat Abdallah

The purpose of this paper is to explore the effect of soft total quality management (TQM) on organizational performance in the Jordanian pharmaceutical manufacturing sector using…

A hierarchical model for quality management systems in global organizations

Aviva Bashan, Amos Notea

The purpose of this paper is to analyze the operations of the quality management systems (QMS) in multinational companies, and develop a framework for classifying the QMS features…

Failure mapping using FMEA and A3 in engineering to order product development: A case study in the industrial automation sector

Clarice Inês Lorenzi, Joao Carlos Espindola Ferreira

The purpose of this paper is to improve the failure analysis and troubleshooting process in engineering to order (ETO) product development, and reduce the amount of parts with…

Maintenance scheduling based on PROMETHEE method in conjunction with group technology philosophy

Abdelhakim Abdelhadi

The purpose of this paper is to implement a strategic decision-making framework by selecting clusters of maintainable machines and scheduling their maintenance as part of a…

Waste management in a wire and cable company through system dynamics approach

Ali Haji Gholam Saryazdi, Mohammad Ghavidel

The purpose of this paper is to investigate the dynamics of waste production in the product structure of a wire and cable manufacturing company that deals with a high-volume waste…

Risk analysis for clean and sustainable production in a urea fertilizer industry

Dilbagh Panchal, Sachin Kumar Mangla, Mohit Tyagi, Mangey Ram

The purpose of this paper is to develop a fuzzy methodology approaches based framework for carrying the risk analysis of a real industrial system of a urea fertilizer industry…

Multicriteria reliability modeling and optimisation of a complex system with dual failure modes and high initial reliability

Stephen Boakye Twum, Elaine Aspinwall

System reliability optimisation in today’s world is critical to ensuring customer satisfaction, businesses competitiveness, secure and uninterrupted delivery of services and…