International Journal of Quality & Reliability Management: Volume 36 Issue 10

Better healthcare setting for better healthcare service quality: An empirical analysis of Indian consumers’ perspective

Rama Koteswara Rao Kondasani, Rajeev Kumar Panda, R. Basu

The purpose of this paper is to assess and compare different private healthcare settings based on perceived service quality in Indian context using analytical hierarchy process…

Cost assessment of complex repairable system consisting two subsystems in series configuration using Gumbel Hougaard family copula

Abdul Kareem Lado, V.V. Singh

The purpose of this paper is to covenant with the cost assessment of a complex repairable system, consisting of two subsystems (Subsystem 1 and Subsystem 2) connected in series…

A study into the reasons for process improvement project failures: results from a pilot survey

Jiju Antony, Fabiane Letícia Lizarelli, Marcelo Machado Fernandes, Mary Dempsey, Attracta Brennan, Julie McFarlane

Process improvement initiatives, such as Lean, Six Sigma and Lean Six Sigma, typically have common characteristics that are carried through projects. Whilst a project’s…

Time and cost constrained optimal designs of multiple step stress tests under progressive censoring

Nooshin Hakamipour

The purpose of this paper is to consider the general k level step-stress accelerated life test with the Rayleigh lifetime distribution for units subjected to stress under…

Let us measure, then what? Exploring purposeful use of innovation management self-assessments: A case study in the technology industry

Peter E. Johansson, Helena Blackbright, Tomas Backström, Jennie Schaeffer, Stefan Cedergren

The purpose of this paper is to increase the understanding regarding how managers attempt to make purposeful use of innovation management self-assessments (IMSA) and performance…

Wavelet and multiple linear regression analysis for identifying factors affecting particulate matter PM2.5 in Mumbai City, India

Vivekanand Venkataraman, Syed Usmanulla, Appaiah Sonnappa, Pratiksha Sadashiv, Suhaib Soofi Mohammed, Sundaresh S. Narayanan

The purpose of this paper is to identify significant factors of environmental variables and pollutants that have an effect on PM_2.5 through wavelet and regression analysis.

An alternative approach to safety integrity level determination: results from a case study

Nouara Ouazraoui, Rachid Nait-Said

The purpose of this paper is to validate a fuzzy risk graph model through a case study results carried out on a safety instrumented system (SIS).

Control charts for detection of dead batches during hydrogenation of edible oil

Soham Chakraborty, Pathik Mandal

Modeling and inferring about the process using growth models are the problems of enormous practical importance. Growth behavior of melting point (MP) during hydrogenation is found…