International Journal of Quality & Reliability Management: Volume 39 Issue 5

Factors affecting consumer purchase intentions of organic food through fuzzy AHP

Anchal Arora, Nishu Rani, Chandrika Devi, Sanjay Gupta

Organic food market has grown rapidly on a global level and so is the interest of customers. The present paper ranks the factors and sub-criteria which are taken into…

Using Lean Six Sigma in small and medium-sized enterprises for low-cost/high-effect improvement initiatives: a case study

Nikolaos A. Panayiotou, Konstantinos E. Stergiou, Nikolaos Panagiotou

The purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing small and medium-sized enterprise (SME) in Greece in order to understand the…

Prioritisation of root cause analysis in production disturbance management

Adriana Soares Ito, Torbjörn Ylipää, Per Gullander, Jon Bokrantz, Anders Skoogh

Manufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause…

Development of supply chain value stream map for government-supported drug distribution system

Anuj Dixit, Srikanta Routroy, Sunil Kumar Dubey

The requirement of high-quality government-supported healthcare services has necessitated the significance of recognizing new management practices to enhance patient satisfaction…

Some new methods for comparing the capability of two processes using process capability index Cpm

Michael Perakis

The purpose of the paper is the construction of confidence intervals for the ratio of the values of process capability index C_pm for two processes. These confidence intervals can…

Process quality management and operational performance: exploring the role of learning and development orientation

Saumyaranjan Sahoo

The paper aims to assess the influence of process quality management (PQM) practices on a firm's operational performance (OP) and investigate the mediating role of a firm's…

Developing a hybrid software reliability growth model

Avinash Kumar Shrivastava, Ruchi Sharma

The purpose of this paper is to develop a new software reliability growth model considering different fault distribution function before and after the change point.

Selection of appropriate maintenance strategy using fuzzy VIKOR technique: application in paper industry

Amit Chopra, Anish Sachdeva, Arvind Bhardwaj

The industry is relying on the preventive maintenance techniques that can minimize failures and provide industrial plants with effective equipment, but in many companies the…

Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study

Vikas Swarnakar, Anthony Bagherian, A.R. Singh

The objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the…

No fault found: a systematic literature review and future research agenda

Vipin Prakash Singh, Kunal Ganguly, Taab Ahmad Samad

No fault found (NFF) in maintenance has been a frequently observed problem in industrial sectors, but very few academic contributions are devoted to reviewing and summarizing the…