International Journal of Quality & Reliability Management: Volume 4 Issue 4

Two New Dimensions in the Cost of Quality

Batoul Modarress, A. Ansari

Many firms control product quality using inspection systems, which add to costs. The implementation of Statistical Quality Control and Just‐in‐Time, together, can improve quality…

Availability Assessment of Oil and Gas Production Systems

J.F.C. Brok

The operating costs and production losses due to equipment failure of offshore gas and oil production systems can exceed initial investment cost. The article explores the…

A Framework for Developing a Quality Strategy in a Customer Processing Operation

Robert Johnston

Increasing competition in the service sector provides an opportunity for firms to differentiate their services from the competition by providing and improving service quality. The…

Inspection by Attributes: A Method of Comparing Rules for Passing Between Normal and Tightened Inspection

C.F. Hobbs

Sampling plans for inspection by attributes contain rules for passing from normal to tightened inspection. Usually only the operating characteristic curve (O.C.) will apply but in…

The Development of a Regulatory Affairs and Quality Assurance Policy for a Hospital Supply Company

Robert Francis Hanks

Companies in the health field supplying drugs to government hospitals and medical services need to have accurate information on the relevant regulatory standards. This article…

The Application of Robots to Fixed Gauge Quality Control Processes

Layek Abdel‐Malek

The use of robots to control for quality in manufacturing raises the issue of choice and its effect on the probability of accepting defective parts or rejecting good ones. The…