International Journal of Quality & Reliability Management: Volume 40 Issue 4

Post-implementation challenges of ERP system in pharmaceutical companies

Shikha Singh, Smriti Singh, Subhas C. Misra

Many organizations failed to generate profits after investing considerable money and time in Enterprise Resource Planning (ERP) systems. This study, therefore, sought to identify…

Optimising process and product performance in complex systems: a study in the automotive industry

Diego Augusto de Jesus Pacheco, Tatiane Pereira Librelato

This study responds to calls from industry and the literature to cope with the enormous challenges faced by companies operating in competitive business sectors. The main objective…

Impact of Hoshin Kanri on lean management: a case study in the food retail industry

Rafael Cortés Rodríguez, Leopoldo Gutierrez, María del Mar Fuentes-Fuentes

This study aims to describe how the Hoshin Kanri (HK) strategic methodology facilitates implementation of lean management (LM), achieving greater integration of the strategic and…

Adoption of big data analytics practices for sustainability development in the e-commercesupply chain: a mixed-method study

Hemlata Gangwar, Ruchi Mishra, Sachin Kamble

The study aims to identify the potential drivers of big data analytics (BDA) practices in the supply chain and develop a sustainability evaluation model to evaluate drivers of big…

Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

Natalia Amat-Lefort, Federico Barravecchia, Luca Mastrogiacomo

Quality 4.0 is a new paradigm of quality management, which emphasises the need to adapt to recent technological innovations by updating traditional quality approaches. Amongst the…

The impact of global risks on supply chain performance. An empirical study on construction sector in the COVID-19 pandemic

Hai Thanh Pham, Huy Truong Quang, Paulo Sampaio, Maria Carvalho, Duy Le Anh Tran, Vinh Xuan Vo, Binh An Thi Duong

This paper aims to identify and assess global risks in the supply chain performance.

Estimation of stress–strength reliability for inverse exponentiated distributions with application

Rani Kumari, Chandrakant Lodhi, Yogesh Mani Tripathi, Rajesh Kumar Sinha

Inferences for multicomponent reliability is derived for a family of inverted exponentiated densities having common scale and different shape parameters.

Stochastic analysis of a non-identical three units repairable system with operational priority to simultaneously working of identical units

Suresh Chander Malik, Sweety Kadyan

The purpose of present study is to carry out stochastic analysis of some important reliability measures of a three-unit system where there are two types of units called type-I and…

Bayesian analysis for multiple step-stress accelerated life test model under gamma lifetime distribution and type-II censoring

Fernando Antonio Moala, Karlla Delalibera Chagas

The step-stress accelerated test is the most appropriate statistical method to obtain information about the reliability of new products faster than would be possible if the…

Improving operational performance of manufacturing SMEs: the interactive effect of technical and human lean practices

Mohammed A. Al-Hakimi, Majid M. Goaill, Hamood Mohammed Al-Hattami, Mohsen Ali Murshid, Moad Hamod Saleh, Sami Abdulkareem Mohammed Moghalles

Although understanding how different resources are interconnected within firms is important, there are few studies that have focused on this area. This study aims to explore the…