Retail and Distribution Management: Volume 14 Issue 4

There's no business like shop business: Leading retailers analyse current trends

Michael Poynor

Predicting the future is a risky business, and in retailing in particular it is especially hazardous. Which may be the reason why only one or two of the speakers at the Financial…

Department stores in Japan — Where customers are treated as honoured guests

James Williamson

Japan has been known for many years for the elegance and efficiency of its department stores. They are generally more spacious than comparable stores in London, and the emphasis…