Table of contents
A proposed procedure for construct definition in marketing
David A. Gilliam, Kevin VossLatent constructs represent the building blocks of marketing theory. The purpose of this paper is to provide marketing researchers with a practical procedure for writing construct…
Relating price strategies and price‐setting practices
Paul T.M. Ingenbleek, Ivo A. van der LansThis article aims to address the relationship between price strategies and price‐setting practices. The first derive from a normative tradition in the pricing literature and the…
Adventure versus gratification: emotional shopping in online auctions
Min‐Young Lee, Youn‐Kyung Kim, Hyun‐Joo LeeOnline auctions have attracted emotional shoppers through exciting shopping processes such as searching and bidding. The recreational and emotional worth of online auction…
Coping with service failures: The role of emotional intelligence, self‐efficacy and intention to complain
Yelena Tsarenko, Yuliya StrizhakovaThis study seeks to draw on the theories of personality to investigate antecedents and outcomes of consumer coping in instances of service failure. Specifically, the authors focus…
Brand communities: loyal to the community or the brand?
Gianluca Marzocchi, Gabriele Morandin, Massimo BergamiThe purpose of this paper is to investigate empirically the relative emphasis accorded by members of a brand community to identification with that community and identification…
Structural equation modelling in marketing and business research: Critical issues and practical recommendations
Francisco J. Martínez‐López, Juan C. Gázquez‐Abad, Carlos M.P. SousaStructural equation modelling (SEM) is a method that is very frequently applied by marketing and business researchers to assess empirically new theoretical proposals articulated…
A typology of internet users based on comparative affective states: evidence from eight countries
George Christodoulides, Nina Michaelidou, Nikoletta Theofania SiamagkaThe role of affective states in consumer behaviour is well established. However, no study to date has examined online affective states empirically as a basis for constructing…
Negative and positive effects of social capital on co‐located firms' withholding efforts
Ragnhild SilkosetThis study aims to demonstrate that the investments in social capital do not always pay off. Although an important function of social capital is its potential for influencing…
Effects of package visuals and haptics on brand evaluations
Sandra Littel, Ulrich R. OrthThis paper aims to examine how visual and haptic package design characteristics singularly and jointly affect consumers' brand impressions.
The effect of corporate associations on consumer behaviour
Andrea Pérez, María del Mar García de los Salmones, Ignacio Rodríguez del BosqueIn the present paper, the authors aim to study the relationship between corporate associations and loyalty by analyzing the role of identification with the company and…
Shop until you drop? An exploratory analysis of mall experiences
Shaked Gilboa, Iris Vilnai‐YavetzThe present exploratory study aims to link various fields of inquiry dealing with the consumer experience so as to conceptualise the mall experience and delineate its components.
Direct versus indirect channels: Differentiated loss aversion in a high‐involvement, non‐frequently purchased hedonic product
Juan L. NicolauThis article aims to investigate whether intermediaries reduce loss aversion in the context of a high‐involvement non‐frequently purchased hedonic product (tourism packages).
Influence of personality traits on perceived relationship quality within a franchisee‐franchisor context
Rajiv P. Dant, Scott K. Weaven, Brent L. BakerThis is the first attempt to examine the theoretical and empirical linkages between franchisee personality traits and franchisee‐franchisor relationship quality.
Extending the prevalent consumer loyalty modelling: the role of habit strength
Svein Ottar Olsen, Ana Alina Tudoran, Karen Brunsø, Wim VerbekeThis study aims to address the role of habit strength in explaining loyalty behaviour.
Networks: a social marketing tool
Jose M. Barrutia, Carmen EchebarriaThis research aims to extend the social marketing literature by considering the network effect as a social marketing tool. The network effect is seen as complementary to…
ISSN:
0309-0566Online date, start – end:
1967Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Greg Marshall