Table of contents
Internet technologies: supporting transparency in the public sector
Ronan McIvor, Marie McHugh, Christine CaddenThe objective of this paper is to show how Internet technologies have the potential to facilitate the achievement of transparency within public sector organisations. This change…
Challenges in costing health care services: Recent evidence from the UK
Deryl Northcott, Sue LlewellynRecent developments in performance measurement and reporting systems in the UK National Health Service (NHS) have created new challenges in costing health care services. In…
Globalization, university transformation and economic regeneration: A UK case study of public/private sector partnership
Roulla HagenPressures from globalization and the knowledge‐based economy are transforming the traditional role of universities. Universities are being targeted by policy makers because they…
Complaints procedures in local government : Informing your customers
Carol Brennan, Alex DouglasRecently, the British Standards Institution (BSI) issued a new standard: BS 8600:1999 Complaints Management Systems – Guide to Design and Implementation. This standard tends to…
Public officials’ attitudes towards privatization in Jordan: A field survey
Nail A.H.K AwamlehThe purpose of this study is to assess prospects for privatization in Jordan through a field survey of the attitudes of public officials in a sample of 24 public enterprises in…
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo