International Journal of Public Sector Management: Volume 17 Issue 1

Regeneration, rhetoric, and the NHS: the case of The Vital Connection

Peter Hamilton

The article focuses on the regeneration section of the National Health Service (NHS) document The Vital Connection. Regeneration is an issue new to the NHS and so the article…

Reforming municipal services after amalgamation: The challenge of efficiency

Ruth B. McKay

The differing perspectives of decision makers in a newly‐amalgamated municipality may hinder the reduction of costs or introduction of efficient organizational change. Accepting…

Performance appraisal decision in Malaysian public service

Rusli Ahmad, Nur Azman Ali

This article explores raters' understanding on the decision‐making process in the public service performance appraisal system (PAS) by looking at the cognitive processing models…

Privatisation and the European Union: The case of the Public Power Corporation of Greece

Bernard Burnes, Michael Katsouros, Trefor Jones

Over the last 20 to 30 years, privatisation has become a world‐wide phenomenon. This article explores the rationale for and changing nature of privatisation. In particular, it…

Process management in the public sector: The experience of one‐stop shops in Italy

Edoardo Ongaro

Process management is a managerial approach characterised by the focus on business processes that can provide an important contribution to the management of public sector…