International Journal of Public Sector Management: Volume 20 Issue 4

A case study into the management of racial diversity within an NHS teaching hospital

Wendy Gay, David Bamford

The purpose of this research is to explore the apparent ambivalence towards the management of racial diversity.

IT, culture, context: Emergency department modernisation can inform the NHS information programme

Nick Harrop, Alan Gillies

The purpose of this paper is to review the implementation of a service improvement in the UK National Health Service, relevant to the National Programme for IT in the NHS.

Negative behaviours in the workplace: A study of two Primary Care Trusts in the NHS

Bernard Burnes, Rachael Pope

The purpose of this paper is to draw attention to the need to treat negative workplace behaviours which are not perceived as bullying as seriously as those which are. The paper…

Human resource management at the negotiating table: Vocabularies of motive and the NHS hospital service

Sharon C. Bolton, Roz Way

The purpose of this research is to examine the role of various management functions within the complex multi‐layered and multi‐faceted history and structure that is the National…

HRM and the management of clinicians within the NHS

Marie McHugh, Karen Johnston, Donna McClelland

The management of human resources is of crucial importance in enabling the delivery of efficient and effective services. The purpose of this paper is to explore one issue relevant…

Changing strategic direction for executive development in the public sector: Opportunities for top business schools?

Roulla Hagen, Joyce Liddle

The purpose of this research is to examine the largely ignored executive development needs of the reformed twenty‐first century public sector by executive education providers in…

Information and Communication Technology in Organisations

Paul Jackson