International Journal of Public Sector Management: Volume 22 Issue 5

Joined‐up governance: mandated collaboration in US homeless services

Bonnie L. Lewis, John Boulahanis, Erin Matheny

The purpose of this paper is to examine the development of the Northlake Homeless Coalition, a collaborative network among homeless serving agencies in southeastern Louisiana…

Fragmented structures and vertical control systems: The Swedish experience of resource utilization in human services

Jan Persson, Ulrika Westrup

The purpose of this paper is to discuss the problem of management systems in human services dealing with children and young people not supporting efficient resource utilization…

Ambulance calls and cancellations: policy and implementation issues

James Radcliffe, Geoffrey Heath

The purpose of this paper is to explore the issues around the considerable increase in emergency calls experienced by a large county ambulance trust and implications for the…

Beliefs, barriers and control: a model for research into social exclusion

Steve Suckling, Paul Ryan, Mike Dent

The purpose of this paper is to introduce an innovative qualitative methodology, the beliefs, barriers and control (BBaC) model. The BBaC model facilitates the understanding of…

Developing performance management in a local strategic partnership: context and issues

Brian Jacobs

The purpose of this paper is to cover problematic issues concerning context, culture, strategy and processes affecting the development of performance management in the City of…

Hierarchical control and performance regimes in local government

Suzana Grubnic, Margaret Woods

The purpose of this paper is to consider hierarchical control as a mode of governance, and analyses the extent of control exhibited by central government over local government…

Transforming Government: People, Process and Policy

Guest editorial

James Radcliffe