Table of contents
Public sector reform: an overview of recent literature and research on NPM and alternative paths
Michiel De Vries, Juraj Nemec– The purpose of this article is to discuss the idea that new public management (NPM) would be passé.
We are all boundary spanners now?
Paul WilliamsThe aim of this paper is to discuss the roles and competencies of boundary spanners in the context of collaboration. It aims to examine the problematic nature of these roles, and…
Developing customer-focused public sector reward schemes: Evidence from the Botswana government's performance-based reward system (PBRS)
Botshabelo Kealesitse, Barry O'Mahony, Beverley Lloyd-Walker, Michael Jay PolonskyGovernmental agencies are interested in improving the quality of their service delivery. One tool that has been used to manage their performance is performance based reward…
Reliability and validity of the “leadership competencies and engaging leadership scale”
Juliette Alban-Metcalfe, Beverly Alimo-MetcalfeThe aim of this paper is to present evidence of the reliability and validity of the “Local Government 360 (LG360)”, a diagnostic tool for assessing both competent and engaging…
Controlling the control system: performance information in the German childcare administration
Alexander Kroll, Isabella Proeller– The purpose of this article is to improve understanding of the use of performance information in the public sector.
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo