Table of contents
Smart communities inside local governments: a pie in the sky?
Fania Valeria Michelucci, Alberto De MarcoVia embracing the idea that one who directly experiences a problem is keener to develop more innovative solutions, local governments have started to engage smart communities in…
Understanding public performance measurement through theoretical pluralism
Giovanni Barbato, Matteo TurriThe purpose of this paper is to investigate, through different interpretative theories, the implementation and operation of performance measurement systems (PMS) considering the…
Enacting social media success in local public administrations: An empirical analysis of organizational, institutional, and contextual factors
J. Ignacio Criado, Francisco Rojas-Martín, J. Ramon Gil-GarciaThe diffusion of social media among public administrations has significantly grown in the last years. This phenomenon has created a field of research that seeks to understand the…
How organizational stressors affect collective organizational citizenship behaviors in the French Police: The moderating role of trust climate?
Mathieu Molines, Pierre-Yves Sanséau, Mladen AdamovicStress issues are a major concern for public organisations, especially in law enforcement. Organisational context is to blame for high levels of stress and low performance. Thus…
Hospital management from a high reliability organizational change perspective: A Swedish case on Lean and Six Sigma
Nomie ErikssonThe purpose of this paper is to describe and analyze nurses’ perceptions and evaluations of healthcare developmental work after the introduction of Lean and Six Sigma and, how…
“The new patient”: the emergence of a political persona
Kirstine Zinck Pedersen, Peter KjærThe purpose of this paper is to explore how the patient comes to be seen as a solution to governance problems.
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo