International Journal of Health Care Quality Assurance: Volume 18 Issue 3
Addressing the issues of management and quality
Table of contents
Quality management and employee commitment illustrated with examples from Dutch health care
René Schalk, Wim Van DijkTo assess the relationship between quality management and employee commitment.
The impact of Leading Empowered Organisations (LEO) on leadership development in nursing
Helen Hancock, Steve Campbell, Pat Bignell, Julie KilgourThis study sought to evaluate the impact and sustainability of the Leading Empowered Organisations (LEO) programme on the role of G Grade Nurse Managers, their colleagues and…
Assessing performance of multi‐hospital organizations: a measurement approach
Ugur Yavas, Natalia RomanovaThis paper aims to introduces a measure to assess the perceived effectiveness of multi‐hospital organizations (MOs).
Quality management in Malaysian public health care
Noor Hazilah Abd. ManafThe main aim of the study is to provide an empirical analysis of quality management practice among Malaysian Ministry of Health hospital employees, ranging from medical…
Measuring service quality in a hospital colposcopy clinic
Mik Wisniewski, Hazel WisniewskiThe issues surrounding the measurement and provision of service quality in a health care setting are becoming increasingly important to nursing. This research study aims to apply…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar