International Journal of Health Care Quality Assurance: Volume 18 Issue 4
Addressing the issues of management and quality
Table of contents
The role of drug and therapeutics committees: Perceptions of chairs and information officers
Ingeborg K. Björkman, Cecilia B. Bernsten, Ingrid K. Schmidt, Inger HolmströmImproved quality and safety in drug use is a public health goal of major importance. In Sweden, local drug and therapeutics committees (DTCs) have adopted the task of working for…
How quality improvement programs can affect general hospital performance
Eitan Naveh, Zvi SternGiven the enormous size of the health care industry, the problem of developing high‐quality, cost‐effective health care delivery systems is growing in importance. There is general…
Embedding organisational quality improvement through middle manager ownership
Cathy BaldingTo strengthen the middle manager role in a hospital quality improvement (QI) program, with a view to increasing and sustaining organisational QI implementation.
Is audit research? The relationships between clinical audit and social research
Rhidian HughesQuality has an established history in health care. Audit, as a means of quality assessment, is well understood and the existing literature has identified links between audit and…
Standards for health promotion in hospitals: development and pilot test in nine European countries
O. Groene, S.J. Jorgensen, A.M. Fugleholm, L. Møller, M. Garcia‐BarberoTo describe the process of development of standards for health promotion in hospitals, including pilot study, method and results.
The organisational response to patient complaints: a case study in Taiwan
Sophie Y. Hsieh, David Thomas, Arie RotemTo explore and evaluate how hospital staff respond to patient complaints.
The effects of a randomised multi‐centre trial and international accreditation on availability and quality of clinical guidelines
Anne Benedicte Juul, Christian Gluud, Jørn Wetterslev, Torben Callesen, Gorm Jensen, Allan Kofoed‐EnevoldsenTo examine the availability and quality of clinical guidelines on perioperative diabetes care in hospital units before and after a randomised clinical trial (RCT) and…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar