International Journal of Health Care Quality Assurance: Volume 19 Issue 3
Addressing the issues of management and quality
Table of contents
Quality and usability in a student health clinic
Lesley Strawderman, Rick KoubekTo evaluate the service quality and usability of a student health clinic.
Clinical pathway for hip arthroplasty six years after introduction
A.B. Jimenez Muñoz, M.E. Duran Garcia, M.P. Rodriguez Perez, M. Sanjurjo, Vigil, J. VaqueroThis paper seeks to analyse clinical pathways (CP) as a useful tool for the improvement of all aspects of quality in medical assistance – in this case, hip arthroplasty.
Casting light on the concept of patient satisfaction by studying the construct validity and the sensitivity of a questionnaire
Páll Biering, Heather Becker, Amy Calvin, Susan J. GrobeThis study aims to explore the construct validity and the sensitivity of a patient satisfaction questionnaire for the purpose of gaining a better understanding of the concept, and…
Six Sigma arises from the ashes of TQM with a twist
Ken Black, Lee RevereThis paper sets out to analyse the use of the Six Sigma methodology to improve quality in healthcare. It looks at how Six Sigma grew out of the concept of Total Quality Management…
Assessing doctors' compliance with guidelines on diabetes management
Keng Boon Harold TanIn 2002 the Singapore Ministry of Health (MOH) audited doctors' compliance with diabetes clinical practice guidelines in public healthcare institutions and attempted to postulate…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar