International Journal of Health Care Quality Assurance: Volume 20 Issue 2
Addressing the issues of management and quality
Table of contents
Improving patient safety and quality: What are the challenges and gaps in introducing an integrated electronic adverse incident and recording system within health care industry?
Kerry Walsh, Jiju AntonyThe purpose of this paper is to present the challenges and gaps in using an electronic adverse incident recording and reporting system from a commercial supplier to an acute…
Involving service users in defining and evaluating the service quality of a disability service
Paula O'ReillyThis study proposes to examine how a particular service quality model, the P‐C‐P attributes model, can be used to develop a measurement tool for a disability organisation, which…
Evaluation of Thailand national external quality assessment on HIV testing
Wilai Chalermchan, Sirporn Pitak, Suwanee SungkawaseeThe Thailand National Institute of Health (NIH) established an external quality assessment (EQA) scheme on HIV serology testing since 1994 for many public health laboratories. For…
Quality in psychiatric care: an instrument evaluating patients' expectations and experiences
Agneta Schröder, Bodil Wilde Larsson, Gerd AhlströmThe principal aim of this paper is to develop an instrument to measure quality of care in the psychiatric setting from an in‐patient perspective and to describe quality of care by…
Developing the role of the drug and therapeutics committees: perceptions of chairs
Ingeborg K. Björkman, Ingrid K. Schmidt, Inger Holmström, Cecilia B. BernstenAccording to Swedish law, every county is required to have a local drug and therapeutics committee (DTC) to contribute to safe and cost‐effective drug use. The law presents merely…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar