International Journal of Health Care Quality Assurance: Volume 21 Issue 7

Patient satisfaction in a Riyadh Tertiary Care Centre

As one of the healthcare organizations striving to reach optimum quality level, King Abdulaziz Medical City staff believed that knowing the patients' service perspective is one…

Developing new services using fuzzy QFD: a LIFENET case study

The purpose of this paper is to suggest the fuzzy quality function deployment (QFD) method to assess LIFENET customers' spoken and unspoken needs in order to achieve the various…

Quality management and quality of care in nursing homes

The purpose of this paper is to study the appropriateness of applying “manufacturing sector” quality management strategies to residential care homes sector and to analyze its…

Automated versus manual audit in the emergency department

The purpose of this paper is to compare data collected by automated form processing with manual data collection for clinical indicators (CIs) in paediatric emergency medicine.

The role of laboratory information systems in healthcare quality improvement

The purpose of this study was to evaluate the status of US hospital Laboratory Information Systems. Laboratory Information Systems are critical to high quality healthcare service…

Patient satisfaction in Japan

To extend existing knowledge about health care quality and patient satisfaction by exploring Japanese context having a different health care system and a different culture from…

United States of America - Quality critical to health care reform

New QA topics and issues

New Zealand - Isolating heart problems in young

Africa - Managing non-communicable diseases in Africa

Germany - Not all dietary supplements and “alternative” products are harmless

England - More patients say they receive excellent care from NHS hospitals in major national survey

Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care

Quality in Laboratory Medicine, an Issue of Clinics in Laboratory Medicine

Carribbean - Confronting neglected tropical diseases in the Caribbean /> <meta name=

Australia - National Primary Health Care Partnership (NPHCP) launch

Note from the publisher

Vietnam - Increases investment in healthcare

Scotland - First male-only health screening programme

Saudi Arabia - To spend $4.5 billion on hospitals

Quality and Safety Improvement Research Methods and Research Practice from the International Quality Improvement Research Network

Assuring quality of health care in the European Union

World Health Organization - Safe Surgery Saves Lives initiative