International Journal of Health Care Quality Assurance: Volume 24 Issue 7
Addressing the issues of management and quality
Table of contents
Hospital waiting time: the forgotten premise of healthcare service delivery?
Datuk Ir M., Roslan Johari Dato Mohd Ghazali, Noor Hazilah Abd Manaf, Abu Hassan Asaari Abdullah, Azman Abu Bakar, Faisal Salikin, Mathyvani Umapathy, Roslinah Ali, Noriah Bidin, Wan Ismefariana Wan IsmailThis is a national study which aims to determine the average waiting time in Malaysian public hospitals and to gauge the level of patient satisfaction with the waiting time. It…
Influence of organizational culture on quality healthcare delivery
Marie CarneyThe purpose of this paper is to identify if aspects of organizational culture may indicate a new terrain in the cultural influences‐quality healthcare relationship. This research…
Cost‐analysis of nutrition support in patients with severe acute pancreatitis
Kelly L. Mutch, Kimberly B. Heidal, Kevin H. Gross, Brenda BertrandThe purpose of this research was to assess the preferred route of nutrition support (enteral versus parenteral) for treatment of severe acute pancreatitis in the acute care…
Managing healthcare quality in Ghana: a necessity of patient satisfaction
Roger Ayimbillah Atinga, Gordon Abekah‐Nkrumah, Kwame Ameyaw DomfehThe study aims to examine how communication, provider courtesy, support/care, environment of the facility and waiting time significantly predict patients' satisfaction with…
Primary care patient satisfaction segmentation
Haiyan Qu, Elena A. Platonova, Karen Norman Kennedy, Richard M. ShewchukThe aim of this study is to examine patient satisfaction with non‐physician staff as related to patient demographics, satisfaction with physician, and intentions to recommend…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar