International Journal of Health Care Quality Assurance: Volume 25 Issue 6

Interpersonal factors affecting communication in clinical consultations: Canadian physicians' perspectives

This study seeks to determine how process and latent errors in the interpersonal, organizational, health system, and public health domains impact doctor/patient communication and…

Impact of a novel training experience on the development of a customer service culture in a large hospital trust

This study was designed with the intention of exploring the effectiveness of a novel approach to training health services workers to meet the aims of raising awareness of their…

Implementation of a quality management system according to 9001 standard in a hospital in the home unit: Changes and achievements

The purpose of this paper is to describe changes and results obtained after implementation of a quality management system (QMS) according to ISO standards in a Hospital in the…

Therapeutic equivalent substitute that is new or unfamiliar to the chronic patient may result in medication error

The developing generic market has huge advantages of availability and affordability of therapy. The question of whether a therapeutic equivalent substitute under an unfamiliar…

Testing linen disinfection procedures in practice with phage‐charged‐bioindicators

Disinfecting laundry processes are essential to avoid contamination of laundering machines and linen during commercial laundry reprocessing in the health care sector. Recently a…

Uncovering the common ground in qualitative inquiry: Combining quality improvement and phenomenology in clinical nursing research

The purpose of this paper is to describe the use of a common qualitative data set analysed with both a quality improvement tool to facilitate service improvement, and a rigorous…

Editorial

Canada - Medical isotopes possible without a nuclear reactor

United States of America - The path to personalized cancer treatment

Australia - Australian dementia research is falling behind

United Kingdom - Pharmacy screening pilot scrapped as patients prefer to see GPs

Scotland - New MRSA bacteria test developed By Edinburgh University scientists

Saudi Arabia - Health minister launches formulary

Renegotiating Health Care: Resolving Conflict to Build Collaboration

WHO - More evidence and better diagnostics needed before redefining severe forms of drug-resistant TB

United States of America - Officials ponder how to ensure healthcare reform in California

China - Diseases threatening China’s economic growth

Spain - Cheap device "reduces premature births"

New Zealand - The New Zealand College of Public Health Medicine (NZCPHM) advocates spending less on health care

Dubai - Dubai hospitals given deadline oo meet global standards

Nigeria - Vitamin A fortification: Nigeria scores over 80 per cent

Philosophical Issues in Psychiatry II – Nosology