International Journal of Health Care Quality Assurance: Volume 26 Issue 2

Increasing operating room productivity by duration categories and a newsvendor model

Juha‐Matti Lehtonen, Paulus Torkki, Antti Peltokorpi, Teemu Moilanen

Previous studies approach surgery scheduling mainly from the mathematical modeling perspective which is often hard to apply in a practical environment. The aim of this study is to…

A study of complications affecting surgery performance: An ISM‐based roadmap to patient flow

Navin K. Dev, Ravi Shankar, Kamal Arvind

The aim of this study is to highlight the value of the success rate performance of a surgery while planning patient flow within a supply chain of a health care…

A comparison of two diagnostic performance measures: Signal‐to‐noise ratio versus partial area under receiver operating characteristic curve

Mehmet Tolga Taner, Bulent Sezen, Kamal Atwat

This paper aims to compare two diagnostic performance measures, i.e. signal‐to‐noise ratio (S/N ratio) and partial area under receiver operating characteristic curves (pAUC). It…

Reducing hospital associated infection: a role for social marketing

Tony Conway, Sue Langley

Purpose – Although hand hygiene is seen as the most important method to prevent the transmission of hospital associated infection in the UK, hand hygiene compliance rates appear…

Quality function deployment in healthcare: a literature review and case study

Ida Gremyr, Hendry Raharjo

This article aims to provide a literature review on the use of quality function deployment (QFD) in healthcare and a case study in order to provide contextual knowledge as a means…

Obstacles to TQM success in health care systems

Ali Mohammad Mosadeghrad

Many healthcare organisations have found it difficult to implement total quality management (TQM) successfully. The aim of this paper is to explore the barriers to TQM successful…

Simulation team training for improved teamwork in an intensive care unit

Christer Sandahl, Helena Gustafsson, Carl‐Johan Wallin, Lisbet Meurling, John Øvretveit, Mats Brommels, Johan Hansson

This study aims to describe implementation of simulator‐based medical team training and the effect of this programme on inter‐professional working in an intensive care unit (ICU).