International Journal of Health Care Quality Assurance: Volume 26 Issue 4

Addressing the issues of management and quality

Subjects:

Table of contents

Balanced scorecard: application in the General Panarcadian Hospital of Tripolis, Greece

Yiannis Koumpouros

– The purpose of this paper is to discuss the application of the balanced scorecard (BSC) in the Greek public health sector.

1647

Dimensions of hospital service quality: a critical review: Perspective of patients from global studies

Yogesh P. Pai, Satyanarayana T. Chary

– The purpose of this paper is to review the service quality dimensions established in various studies conducted across the world specifically applied to health care.

3948

Patients ' preference on selecting a medical institution

Makoto Kobayashi, Toshiki Mano, Kazunobu Yamauchi

The purpose of this paper is to evaluate the relative importance of attributes for patient selection of a medical institution and to quantitatively evaluate the impact of…

691

The Distress Thermometer: a rapid and effective tool for the oncology social worker

Eileen O'Donnell, Paul D'Alton, Conor O'Malley, Finola Gill, Áine Canny

The psycho-oncology and social work services recognised that a cancer diagnosis and treatment can result in considerable emotional consequences for patients, yet the referral rate…

1216

Factors influencing evidence-based practice by Iranian general practitioners

Nahid Olfati, Saeed Dastgiri, Sakineh Hajebrahimi, Hassan Jahanbin

This study aims to fill the knowledge gap regarding general practitioners ' (GPs) research utilization (RU) behavior in Iran. It also aims to find possible barriers to…

Managing healthcare waste in Ghana: a comparative study of public and private hospitals

Patience Aseweh Abor

– The paper aims to examine the healthcare waste management practices of selected hospitals in Ghana.

5423

Payment by results: are we missing something?

Mohammad Shahid, Alistair Tindall

Payment by results (PbR) was introduced to reward hospitals for productivity. In orthopaedic clinics there is a separate tariff for two procedures: removal of sutures (ROS) and…

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Cover of International Journal of Health Care Quality Assurance

ISSN:

0952-6862

Online date, start – end:

1988

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Professor Charu Chandra
  • Professor Sameer Kumar