International Journal of Health Care Quality Assurance: Volume 27 Issue 3

Implementing quality initiatives in healthcare organizations: drivers and challenges

Abdallah Abdallah

Various quality initiatives seem to have successful implementation in some healthcare organizations yet fail in others. This paper sets out to study the literature trying to…

Patient satisfaction and resident postgraduate year status

Girish N. Nadkarni, Manpreet Singh Sabharwal, Natraj Reddy Ammakkanavar, Narender Annapureddy, Rishi Malhan, Bijal Mehta, Vijay Naag Kanakadandi, Shiv Kumar Agarwal, Ethan D. Fried

Patient satisfaction has been recognized as an important variable affecting healthcare behavior. However, there are limited data on the relationship between doctor post-graduate…

Concurrent implementation of quality improvement programs: Coordination or conflict?

Monica Elisabeth Nyström, Rickard Garvare, Anna Westerlund, Lars Weinehall

Competing activities and projects can interfere with implementing new knowledge and approaches. The purpose, therefore, was to investigate processes and impact related to…

Healthcare quality indicators – a systematic review

Özkan Yildiz, Onur Demirors

– The purpose of this paper is to review the literature on quality model development, validation and limitations.

Burnout syndrome during residency in internal medicine and pediatrics in a country without working time directive

Duygu Yazgan Aksoy, Mine Durusu Tanriover, Sule Unal, Omer Dizdar, Umut Kalyoncu, Jale Karakaya, Serhat Unal, Gulsev Kale

The purpose of this paper is to demonstrate burnout syndrome among internal medicine and pediatrics residents in a country that does not have the working time directive (WTD) and…

Expanding a Canadian community health centre

Stacy T. Greening, Cameron Wild, Vera Caine

The current study's purpose is to examine, through a case study, a community health centre board's governance during an expansion period with particular attention to the…

Technology and medication errors: impact in nursing homes

Chantal Baril, Viviane Gascon, Liette St-Pierre, Denis Lagacé

– The purpose of this paper is to study a medication distribution technology's (MDT) impact on medication errors reported in public nursing homes in Québec Province.