International Journal of Health Care Quality Assurance: Volume 29 Issue 4

Ward rounds, participants, roles and perceptions: literature review

Victoria Walton, Anne Hogden, Julie Johnson, David Greenfield

The purpose of this paper is to classify and describe the purpose of ward rounds, who attends each round and their role, and participants’ perception of each other’s role during…

Food and meals in caring institutions – a small dive into research

Kai Victor Hansen

With the growing older population, the increasing interest in the elderly’s eating habits and the meal situation go hand in hand and are challenges in many countries, including…

Telephone follow-up for cataract surgery: feasibility and patient satisfaction study

Jeremy J.S.L. Hoffman, Lucia Pelosini

The purpose of this paper is to investigate the feasibility of telephone follow-up (TFU) after uncomplicated cataract surgery in low-risk patients and patient satisfaction with…

Surgeons’ efficiency change is a major determinant of their productivity change

Yoshinori Nakata, Yuichi Watanabe, Hiroto Narimatsu, Tatsuya Yoshimura, Hiroshi Otake, Tomohiro Sawa

The sustainability of the Japanese healthcare system is in question because the government has had a huge fiscal debt. Despite an enormous effort to cut the deficit, our…

Application of Bow-tie methodology to improve patient safety

Zhaleh Abdi, Hamid Ravaghi, Mohsen Abbasi, Bahram Delgoshaei, Somayeh Esfandiari

The purpose of this paper is to apply Bow-tie methodology, a proactive risk assessment technique based on systemic approach, for prospective analysis of the risks threatening…

Assessing the organizational impact of patient involvement: a first STEPP

Sara A. Kreindler, Ashley Struthers

Patient involvement in the design and improvement of health services is increasingly recognized as an essential part of patient-centred care. Yet little research, and no…

Recommendations for health information technology implementation in rural hospitals

Yuan-Han Huang, Anand K. Gramopadhye

The purpose of this paper is to investigate violations against work standards associated with using a new health information technology (HIT) system. Relevant recommendations for…

Time dependent patient no-show predictive modelling development

Yu-Li Huang, David A. Hanauer

The purpose of this paper is to develop evident-based predictive no-show models considering patients’ each past appointment status, a time-dependent component, as an independent…

The journey of a thousand steps

Ian Callanan