International Journal of Health Care Quality Assurance: Volume 29 Issue 5
Addressing the issues of management and quality
Table of contents
In control? IQC consensus and statutory regulation
Graham R. Lee, Maria C. Fitzgibbon, Paula O'SheaInternal quality control (IQC) represents an essential risk management tool within the total testing pathway (TTP) that contributes to the overall objective of assuring the…
Laboratory services: regaining and maintaining control
Graham R. Lee, Maria C. Fitzgibbon, Paula O'SheaAfter implementing an internal quality control (IQC) programme, the purpose of this paper is to maintain the requisite analytical performance for clinical laboratory staff…
Waiting time at a fast-track diagnostic clinic
Y. L. Basta, K. M.A.J. Tytgat, J. H.G. Klinkenbijl, P. Fockens, E. M.A. SmetsGuidelines stating maximum waiting times fail to take cancer patients’ expectations into account. Therefore, the purpose of this paper is to assess patients’ expectations and…
Has Lean improved organizational decision making?
Pascale Simons, Jos Benders, Jochen Bergs, Wim Marneffe, Dominique VandijckSustainable improvement is likely to be hampered by ambiguous objectives and uncertain cause-effect relations in care processes (the organization’s decision-making context). Lean…
An improvement model to optimise hospital interdisciplinary learning
Deborah A. McNamara, Paul Rafferty, Fidelma FitzpatrickInterdisciplinary healthcare education and collaboration facilitates healthcare quality improvement (QI). Education challenges include cost, logistics and defining the optimum…
Healthcare waste management: an interpretive structural modeling approach
Vikas Thakur, Ramesh AnbanandamThe World Health Organization identified infectious healthcare waste as a threat to the environment and human health. India’s current medical waste management system has…
Comparing and improving chronic illness primary care in Sweden and the USA
John Øvretveit, Patricia Ramsay, Stephen M. Shortell, Mats BrommelsThe purpose of this paper is to identify opportunities for improving primary care services for people with chronic illnesses by comparing how Sweden and US services use…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar