International Journal of Health Care Quality Assurance: Volume 30 Issue 5

Volume-outcome relationship for colorectal cancer in primary care: a prospective cohort study

David W. Borowski, Sarah Cawkwell, Syed M. Amir Zaidi, Matthew Toward, Nicola Maguire, Talvinder S. Gill

Higher caseloads are associated with better outcomes for many conditions treated in secondary and tertiary care settings, including colorectal cancer (CRC). There is little known…

Healthcare quality improvement work: a professional employee perspective

Christian Gadolin, Thomas Andersson

The purpose of this paper is to describe and analyze conditions that influence how employees engage in healthcare quality improvement (QI) work.

Quality improvement in physiotherapy services

George Boak, Ruth Sephton, Elaine Hough, Ruth ten Hove

The purpose of this paper is to evaluate a process change in physiotherapy services and to explore factors that may have influenced the outcomes.

Using flow diagrams to improve tobacco cessation programs

Oliwier Dziadkowiec, Reese Jenniges

The purpose of this paper is to understand how the Wyoming Quit Tobacco Program (WQTP) is used by its subscribers and to better understand how WQTP might be connected to WQTP…

Improving ICU risk management and patient safety

Lucy Ann Kielty

The purpose of this paper is to describe a study which aimed to develop and validate an assessment method for the International Electrotechnical Commission (IEC) 80001-1 (IEC…

Developing a training package: Lessons in partnership-working between health professionals, service users and carers

Virginia Minogue, Anne-Laure Donskoy

The purpose of this paper is to outline the development of a training package for service users and carers with an interest in NHS health and social care research. It demonstrates…

Continuous improvement projects: an authorship bibliometric analysis

Fernando Gonzalez Aleu, Eileen M. Van Aken

The purpose of this paper is to describe the current research on hospital continuous improvement projects (CIPs) from an author characteristics’ perspective. This work addresses…

Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector

Selim Ahmed, Kazi Md. Tarique, Ishtiaque Arif

The purpose of this paper is to investigate service quality, patient satisfaction and loyalty in Bangladesh’s healthcare sector. It identifies healthcare quality conformance…